Privacy & SMS Terms
1. Information We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Home or property address
- Service interests or project details
- Any other information you choose to provide via forms, phone calls, or messages
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide estimates
- Schedule services and manage project timelines
- Send appointment reminders, updates, and follow-ups
- Improve our customer service and offerings
- Send occasional promotional messages (only with your consent)
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is only shared with trusted partners necessary to deliver our services (e.g., scheduling software or CRM platforms), and always under strict confidentiality.
4. SMS & Email Communications
When you provide your phone number or email and give consent, you may receive messages from us regarding scheduling, project updates, or special offers.
SMS consent is not shared with third parties or affiliates for marketing purposes.
You can opt out of SMS messages at any time by replying “STOP.”
5. Data Security
We take reasonable measures to protect your personal data against unauthorized access, misuse, or loss. However, no method of online transmission is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for communications
- Request details about how your data is used
To exercise your rights or contact us with any privacy concerns, email us at rhino@newyorkcoatingsolutions.com.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Rhino Shield New York. This includes SMS messages for:
- Appointment scheduling and reminders
- Service updates and follow-ups
- Project status notifications
- Occasional offers or service-related information
Messaging frequency may vary.
Message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message.
For assistance, reply HELP or contact us at rhino@newyorkcoatingsolutions.com.
We do not share your SMS consent with third parties or affiliates for marketing purposes.
Contact Information
If you have any questions about this Privacy Policy or SMS Terms, please contact us at:
- rhino@newyorkcoatingsolutions.com
- 516-734-1838